Wednesday 17 September 2014

Blogtrottr and Craigslist

You've probably noticed that your Craigslist subscriptions have been increasingly slow to update recently, and regretfully I must announce that, due to blocks implemented by Craigslist, we're now no longer able to reliably access their RSS feeds.

We're not the first service to have this problem - Feedly, the web based reader service, has also had a prolonged and well publicised issue, but after making every effort to work with Craigslist to find a solution they still find their access denied; and now it would seem that we're next on the list.

While this is unfortunate, we've decided to respect Craigslist's wishes and accept it with good grace.  While we've reached out to them about this (however have yet to receive a response), reaching a resolution with Craigslist at this point seems most unlikely - although of course we remain open to revisiting this in the future should the situation change.

I understand that, for some of you, Craigslist is a central part of your Blogtrottr usage - if you find that your account is now unneeded, please do log a support ticket and we'll of course hook you up with a refund for the remainder of your plan.

We'll process existing subscriptions on a 'best effort' basis, but it's likely that they'll stop working entirely in the near future.  Please accept my sincere apologies for any inconvenience caused, but hopefully you'll appreciate that there's not a great deal we can do about this without Craigslist's cooperation.